How to Download HP Recovery Media Creation Tool and Create a Recovery USB Drive
If you need to restore your HP computer to its factory settings or recover from a system problem, you might need a recovery USB drive. A recovery USB drive contains the software and files needed to reinstall Windows and other preinstalled software on your HP computer. You can use the HP Recovery Media Creation Tool to create a recovery USB drive for your HP computer.
In this article, you will learn how to download the HP Recovery Media Creation Tool and create a recovery USB drive for your HP computer.
Download the HP Recovery Media Creation Tool
The HP Recovery Media Creation Tool is a free application that you can download from the Microsoft Store. It allows you to download recovery software for your HP computer model and create a recovery USB drive.
To download the HP Recovery Media Creation Tool, follow these steps:
Go to the HP Cloud Recovery Tool page on the Microsoft Store.
Click Get and then click Install.
Wait for the installation to complete and then launch the app from the Start menu or the Microsoft Store.
Create a recovery USB drive
To create a recovery USB drive using the HP Recovery Media Creation Tool, follow these steps:
Insert a blank USB flash drive (minimum 32 GB) into your computer and make sure that your computer is connected to the internet.
Run the HP Recovery Media Creation Tool and accept the license agreement.
Select your computer model from the list or enter your serial number or product number.
Select your operating system (Windows 11 or Windows 10) and language.
Click Next and then click Create Recovery Media.
Wait for the recovery software to be downloaded and written to your USB drive. This might take several hours depending on your internet speed and USB drive speed.
When the process is complete, click Finish and safely remove your USB drive.
You have now created a recovery USB drive for your HP computer. You can use it to restore your computer to its original state or recover from a system problem.
Frequently asked questions
Here are some common questions and answers about the HP Recovery Media Creation Tool and recovery USB drives.
What if my computer model is not supported by the HP Recovery Media Creation ToolIf your computer model is not supported by the tool, you might be able to order a recovery USB drive or discs from HP Customer Support. Go to HP Consumer PCs - Obtaining PC recovery USB drives or discs for more information.
What if I have problems with the HP Recovery Media Creation ToolIf you encounter any errors or issues with the tool, you can try these troubleshooting steps:Make sure that your internet connection is stable and fast.Make sure that your USB drive is blank, formatted as NTFS, and has enough space (minimum 32 GB).Make sure that you select the correct computer model, operating system, and language.Make sure that you run the tool as an administrator.If possible, use a different USB drive or a different computer to create the recovery media.
How do I use the recovery USB drive to restore or recover my computerTo use the recovery USB drive to restore or recover your computer, follow these steps:Insert the recovery USB drive into your computer and turn it on.Press F9 repeatedly during startup to enter the Boot Menu.Select your USB drive from the list and press Enter.Select your preferred keyboard layout and language.Select Troubleshoot and then select one of the following options a474f39169