Know-How: The 8 Skills That Separate People Who Perform from Those Who Don't is a book by Ram Charan, a renowned business consultant and author. The book reveals the essential skills that every leader needs to master in order to succeed in the 21st century. These skills include positioning, connecting the dots, shaping the social system, judging people, molding a team, setting goals, setting priorities, and dealing with external pressures.
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In Know-How by Ram Charan, you will learn how to develop and apply the eight skills that are essential for effective leadership. These skills are not innate or fixed, but can be learned and improved through practice and feedback. Ram Charan draws on his extensive experience as a consultant and coach to some of the world's most successful leaders and companies, such as GE, Verizon, Novartis, Dupont, Thomson, KLM, Bank of America, and Home Depot. He provides real-life examples and case studies to illustrate how these skills work in action and how they can make a difference in your performance and results.
The first skill is positioning, which means finding the best way to create value for your customers and make money for your business. Positioning requires you to understand your market, your competitors, your customers' needs and preferences, and your own strengths and weaknesses. You also need to be able to adapt and reposition your business when the external environment changes or new opportunities arise.
The second skill is connecting the dots, which means spotting patterns and trends in the external world that affect your business and anticipating their implications. Connecting the dots requires you to have a broad and diverse perspective, to gather and analyze information from multiple sources, to challenge your assumptions and biases, and to think creatively and strategically.
The third skill is shaping the social system, which means leading the people and culture of your organization in a way that aligns with your vision and goals. Shaping the social system requires you to have a clear sense of purpose and direction, to communicate effectively and inspire others, to build trust and collaboration, to manage conflict and diversity, and to foster innovation and learning. aa16f39245